FAQs - Safe Medz
How can I buy a medicine with a prescription?
If you have a valid prescription you can upload it to the Safemedz.com website and allow some of our dedicated officers to check it and give you the right medication according to your doctor’s orders. However, you are not obliged to have a valid prescription to buy generic drugs from safemedz.com where all the orders are served. It is our priority to serve all global customers who know the type of generic medicine they need and the dosage to ensure a total customer satisfaction.
From which countries I can get a generic medicine?
There is virtually no limitation according to the countries where you can order generic medicines from safemedz.com. However, you need to be sure that your country allows the imports of generic drugs. Most of the generic drugs are coming from local Indian manufacturers of generic drugs, with the highest levels of potency and the best quality assurance.
How long I have to wait for my order to arrive?
How long you wait until your order arrives has to do with where you reside. if you reside in Europe or the United States you should expect a delivery time of 2 to 4 weeks maximum.
All that time you can track your order to see if it has reached your country borders and also check if there is a need for custom clearance. No matter what you need you will always be informed of your order and what comes with it.
How can I track my order?
Tracking your order with safemedz is one of the easiest processes ever. First, you need to place an order and allow our system to send you an order confirmation email. As soon as your order is ready to be shipped to you, there is a chance you can have a tracking number with the freight company that is used for your order. There you can easily find a link to their tracking device and allow you to see where your order is real time. This is a viable and easy to use system that gives you many reasons to be safe and secure while your order is travelling from us to you.
What payment methods do you accept?
We accept all major types of payment. For instance, you can pay with electronic wallet like P@yP@l or Zelle Pay, Venmo Pay. If you like cryptocurrencies then these are always accepted and you can pay with wallets that support the crypto transactions.
Additionally, you can also pay using your credit or debit card. VISA, Mastercard, AMEX and Discover are among the cards that will easily give you the chance for instant transactions with safemedz.com, and also provide you the maximum of security and safety. Finally, you may also choose the bank transfer to one of our supported bank accounts that also allows for quick and secure transactions in a worldwide level.
Can I cancel my order once it is placed?
You can contact safemedz.com customer care and allow for a free replacement. However, you can always choose to cancel your order and get a full refund of your money. Cancellations are always a subject of check from the customer service and you can get one if you have valid reasons to think that the products you ordered where not what you were expecting.
How can I contact customer service?
The easiest way to contact customer service when navigating us through email. There is a dedicated email for customers who need support and that is support@safemedz.com. There you can easily find a quick response for your inquiry and the same time file any complaints you may have. You can send your email 24/7 and expect for a quick response by our dedicated team of experts.
Can I place an order without creating an account on the website?
There is no need to have an account or create a new one at safemedz to place an order. You can simply proceed to order checkout as a visitor and only fill in your payment and address information. Our dedicated customer support agents will easily find your shipping and payment details fast and fill in your prescription the fastest possible. Having an account on the website allows you to have control over your previous orders and even participate to the site bargains and sell-offs when they happen. It is a good advice to start creating an account on safemedz.com to have a clear history of your orders and also have easy re-orders on your past prescriptions. On the other hand, purchasing drugs as a visitor is totally possible and you are not liable for creating an account at anytime.
Safemedz.com takes your privacy seriously and will never reveal any of your personal information to third parties. For that reason, you can be sure that any information you share with us remains confidential and there is no way it could reach any other organization that you have not authorized. Safemedz is the online pharmacy you were always asking for and with the best prices in the market.